Your order will be returned to us if our chosen courier has experienced a problem delivering your order.

If our delivery courier couldn't deliver your order after multiple attempts because you either weren't home or there was a problem with your address. We will contact you once we have recieved the order and we can either arrange for the order to be re-dispatched or refunded.

Please note that any delivery costs incurred by us will be deducted from your refund amount.